Privacy Policy

Overview

Palm Beach Lanai Sunrooms & Patios ("we," "us," or "our") operates the website at palmbeachsunroomsandpatios.com. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use that information, and your rights with respect to it. By using our website, you agree to the practices described here.

Information We Collect

Information you provide directly

When you fill out our contact form or estimate request form, we collect the information you submit. This may include your name, phone number, email address, home address or general location, and a description of the project you are inquiring about. We only collect what you choose to provide.

Information collected automatically

When you visit our website, certain technical information is collected automatically. This includes your IP address, browser type, the pages you visit, the time and date of your visit, and how you arrived at our site (for example, from a search engine or a link). This information is collected through standard web server logs and analytics tools.

Cookies

Our website may use cookies - small text files stored on your device - to help the site function properly and to understand how visitors use it. You can set your browser to refuse cookies or to alert you when cookies are being sent. Some features of the site may not function properly if cookies are disabled.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule free on-site estimates
• To communicate with you about your project before, during, and after service
• To improve our website and better understand how visitors use it
• To comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for advertising profiles or to target you with ads on other platforms.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• Service providers: We use third-party tools to operate our website and manage form submissions. These providers process information on our behalf and are required to handle it securely.
• Legal requirements: We may disclose information if required to do so by law or in response to a valid legal request from a government authority.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction.

Data Retention

We retain the information you submit through our contact and estimate forms for as long as it is reasonably necessary to respond to your inquiry and manage any ongoing project relationship. Website analytics data is retained in aggregate form and does not identify individual users. If you would like your information removed from our records, please contact us at the email address below.

Your Rights

Depending on where you are located, you may have certain rights regarding your personal information, including:

• The right to know what information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to any legal requirements
• The right to opt out of any marketing communications from us

To exercise any of these rights, contact us at hi@palmbeachsunroomsandpatios.com. We will respond within a reasonable time.

Third-Party Links

Our website may contain links to external websites that we do not operate. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: